If you wish to drop one or more exam subjects, you will need to contact our customer services team or download and fill in the refund application form below and submit it to our customer services team.

Our refund policy

Our refund policy is as follows:

  • The British Council will refund the board fee if the application is received before regular entry closing date.
  • School candidates must submit applications via their School only.
  • The British Council local fee is non transferrable from one exams session to another.

Withdrawal during the late entry period

If you give us written notice of your intention to withdraw from the exam during the late entry period, you will not normally receive a refund.

The exception is that we may issue a refund on medical grounds, but this is at the exam board's discretion.

To request a withdraw and refund, please contact our customer services team.